Effective 2026-06-10. These Terms govern your access to and use of RetentiaLingua (the “Service”), operated by CloudFran (“we”, “us”). By creating an account or using the Service, you agree to these Terms.
RetentiaLingua is a retention-first workplace language-learning platform for organizations and their learners. We may update, improve, or modify features over time.
You must provide accurate information and are responsible for activity under your account and for keeping credentials secure. An organization administrator may create and manage learner and coach accounts within their organization and is responsible for those users’ use of the Service.
You agree not to misuse the Service, including: violating law; infringing others’ rights; uploading unlawful, harmful, or infringing content; attempting to breach security or access data without authorization; or reselling the Service without our consent.
You retain ownership of the data you and your learners submit (“Customer Data”). You grant us a limited license to process Customer Data to provide and improve the Service. You are responsible for having the necessary rights and notices/consents for the learner data you provide. Our handling of personal data is described in our Privacy Policy.
The Service, including its curriculum, software, and content (excluding Customer Data), is owned by CloudFran and protected by intellectual-property laws. We grant you a non-exclusive, non-transferable right to use the Service during your subscription.
The Service integrates third parties including Stripe (payments), AI providers (language/story generation), and the optional CloudFran Loyalty program. Your use may be subject to those providers’ terms. We are not responsible for third-party services.
The Service is provided “as is” without warranties of any kind. We do not warrant that learning outcomes, translations, or generated content will be error-free or fit for a particular purpose. Language content may require native review before high-stakes use.
To the maximum extent permitted by law, CloudFran will not be liable for indirect, incidental, special, or consequential damages, or for amounts exceeding the fees you paid in the 12 months preceding the claim.
You agree to indemnify CloudFran against claims arising from your Customer Data or your violation of these Terms or applicable law.
You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms or to comply with law. Upon termination, your right to use the Service ends.
We may update these Terms; material changes will be notified through the Service or by email. Continued use after changes constitutes acceptance.
These Terms are governed by the laws of the United States and the state in which CloudFran is organized, without regard to conflict-of-law rules.
Questions: support@retentialingua.ai.